About Divine Medical & Cosmetic Skin Centres
Divine Medical & Cosmetic Skin Centre was established in November 2014 to provide Maryborough and surrounding suburbs with an ultra modern dual medical facility by allowing patients appropriate access to both inner and outer health. Today we have practices in Maryborough, Hervey Bay and Bundaberg.
Divine’s ultra modern facilities are equipped with the latest technology in the early detection, treatment and on-going care of skin cancers and skin conditions. Our doctors pride themselves on providing quality care with a wide array of services all within our facility. We are proud of our spacious, relaxed environment, tastefully equipped, family friendly centres where you will be seen by highly professional yet friendly male and female doctors. Our patients will feel comfortable knowing they are receiving the best care and in close proximity to pathology, chemists, radiology, shopping complexes and public transport.
All of our medical centres have ample parking with easy access to the centre. We use the most current medical programs, technology and software with the main focus being of quality patient care. The doctors are available 7 days for the added convenience for our patients. Divine Medical & Cosmetic Skin Centres are a one-stop shop of holistic treatment from your friendly welcome at our front desk to your interaction with our doctors, join us in taking the steps toward living a healthier life.
Our Maryborough Doctors
Dr Sam Osedimilehin
MBBS, FRACGP, Dip. Aesthetic Med, Dip Dermoscopy, Dip. Skin Cancer Med & Surg, Dip HIV Mgt (RSA)
Dr Sam Osedimilehin
MBBS, FRACGP, Dip. Aesthetic Med, Dip Dermoscopy, Dip. Skin Cancer Med & Surg, Dip HIV Mgt (RSA)
Dr Sam is known to many as the ever smiling, jovial doctor who graduated from Medical School over 15 years ago. Dr Sam is dedicated to ensuring the highest levels of patient care, safety and professional standards. Dr Sam established Divine Medical Centre and La Divino Cosmetics and Skin Cancer Clinic with a vision to provide individualised formulated treatment plans for Inner and Outer health.
Call Maryborough on 07 4122 1111 or book online.
Dr Jean O’Brien
MD, FRAFCP
Dr Jean O’Brien
MD, FRAFCP
Dr. Jean O’Brien stands as the cornerstone of our clinic, revered as the most senior and experienced practitioner. With a career spanning decade, she brings a wealth of knowledge, wisdom, and compassion to every patient interaction. Renowned for her gentle demeanour and soft-spoken nature, Dr. O’Brien exudes a quiet strength that instils confidence and comfort in her patients. Her innate ability to listen attentively and offer empathetic support makes her a trusted confidante and ally in the journey towards wellness. Throughout her illustrious career, Dr. O’Brien has amassed a profound understanding of medicine, drawing upon her vast experience to provide comprehensive and personalized care. Her dedication to staying abreast of medical advancements ensures that her patients receive the highest standard of treatment and attention. Beyond her professional accolades, Dr. O’Brien’s kindness and empathy set her apart as a beacon of light in the healthcare community. Whether consoling a patient in distress or offering words of encouragement, she approaches each interaction with warmth and sincerity, leaving a lasting impact on all those she encounters.
In her role as a senior practitioner, Dr. O’Brien serves as a mentor and inspiration to her colleagues, embodying the values of integrity, compassion, and excellence. Her legacy extends far beyond the walls of our clinic, touching the lives of countless individuals who have had the privilege of crossing paths with her.
As the oldest and most senior member of our team, Dr. Jean O’Brien exemplifies the true essence of healthcare, embodying kindness, knowledge, and empathy in equal measure. Her unwavering commitment to patient care serves as a guiding light, illuminating the path towards healing and hope for all.
Call Maryborough on 07 4122 1111 or book online.
Dr Ehab
Mobdie
MRCGP (Int) UK, FRCEM UK, Master in Diabetes, Dip of Family Medicine
Dr Ehab Mobdie
MRCGP (Int) UK, FRCEM UK, Master in Diabetes, Dip of Family Medicine
Dr Mobdie received his Medical degree from Assiut University Egypt in 2003 and then proceeded to have more specialised training in the treatment of Diabetes Mellitus (Master of Diabetes, 2016) , Emergency Medicine (FRCEM Primary, 2017) and Family medicine (MRCGP, 2014) from the USA and UK respectively.
He is married to a Family Medical Practitioner with 2 beautiful children and enjoys football, swimming, reading and shopping in his spare time.
With over 14 years’ experience working with multi-cultural backgrounds, we are confident that Dr Mobdie’s clinical expertise and commitment will make him a tremendous asset to our community.
Call Maryborough on 07 4122 1111 or book online.
Dr Florence
Fowodu
MBChB, MWACP, FMCPath (Haematology), MPH
Dr Florence Fowodu
MBChB, MWACP, FMCPath (Haematology), MPH
Dr Florence Fowodu, a very professional, compassionate and pleasant Medical Practitioner, graduated from medical school in 2004. She has been in clinical practice since then in W. Africa where she attained her Fellowship Award in Haematology as a specialist. She relocated to Australia in 2015 to attain a Masters in Public Health. She then proceeded to work at Belmont District Hospital, NSW.
Her strong areas include the treatment of blood cancers and disorders, diagnosis and management of complex, chronic and multiple system disorders. She also has interest in women and child Health, chronic diseases management and Health promotions. She is married with two lovely daughters who are pleased to relocate to our beautiful Bay. Her hobby includes playing clarinet and singing.
Call Maryborough on 07 4122 1111 or book online.
Dr Sunday Soogun
Bsc Anatomy, MBBS, MMed (Family Medicine), FCFP (SA)
Dr Sunday Soogun
Bsc Anatomy, MBBS, MMed (Family Medicine), FCFP (SA)
Dr Soogun has joined us from South Africa with over 13 years of experience in all areas of general medicine, with a special focus in chronic disease management, diabetes, pain management, HIV management and palliative care. He takes a holistic and patient-centred approach with all of his clients. His main goal is to provide each client with the dedicated and individualised health care they deserve. His clinical and medical skills are only strengthened with his remarkable background in family medicine.
Dr Soogun initially graduated with B.Sc Anatomy (1996). He went further to achieve Bachelor in Medicine & Surgery (2005) from University of Ilorin. He has Masters in Family Medicine and subsequently Fellowship in Family Medicine from the Colleges of Family Physicians, South Africa. He is married with 3 beautiful children, loves to read and enjoys playing golf in his spare time.
Call Maryborough on 07 4122 1111 or book online.
Dr Abimbola Ugoagwu
MBBS, MMed(SA), Dip HIV Mgt, Dip Child Health
Dr Abimbola Ugoagwu
MBBS, MMed(SA), Dip HIV Mgt, Dip Child Health
With over 15 years of experience in the medical field, Dr. Abi is a dedicated and skilled practitioner. She completed her medical education at the University of Ibadan, Nigeria in 2001 and began her career as a General Practitioner with the Lagos State Health Management Board. In 2007, she relocated to South Africa where she continued her work as a General Practitioner and specialized in Family Medicine. Dr. Abi earned a Diploma in Child Health in 2008, followed by a Diploma in HIV Management in 2009. In 2015, she obtained her MMED in Family Medicine from the University of Stellenbosch, South Africa.
Dr. Abi is a Fellow of the College of Family Physicians of South Africa and brings a wealth of experience and expertise to her current role. While she has broad experience in all areas of medicine, she has a particular interest in chronic disease management, pediatrics, women’s and reproductive health, indigenous medicine, and mental health. Her patient-centered philosophy centers on providing the best possible care to all her patients.
When not practicing medicine, Dr. Abi enjoys spending time with her family. She is happily married and blessed with four children. Her hobbies include singing, dancing and reading.
Call Maryborough on 07 4122 1111 or book online.
Dr Inyang Etukudo
MBBCh, MFamMed, Dip Hiv Mgt
Dr Inyang Etukudo
MBBCh, MFamMed, Dip Hiv Mgt
Dr. Inyang Etukudo brings over 21 years of extensive experience in general practice, joining our team from South Africa. With a keen focus on geriatrics, women’s and children’s health, chronic disease management, skin cancer management and she is committed to delivering comprehensive care to her patients.
In addition to her professional pursuits, Inyang finds joy in her family life, being blessed with a loving husband and three wonderful children. In her leisure time, she indulges in activities such as playing tennis, swimming, cooking and cherishing moments with her family.
Areas of Expertise includes, Geriatric Health, Women and Children’s Health, Chronic Disease Management and Skin Cancer Management.
Call Maryborough on 07 4122 1111 or book online.
Dr Nathaniel Taiwo
MBBS, MMed (Family Medicine)
Dr Nathaniel Taiwo
MBBS, MMed (Family Medicine)
Dr Taiwo brings a wealth of experience and expertise to the Divine team. Originally hailing from Nigeria, he embarked on his medical journey, obtaining his basic medical qualification before pursuing a Master’s degree in family medicine at Stellenbosch University in South Africa.
With over 13 years of dedicated service as a medical practitioner in Namibia, Dr. Nathaniel has garnered invaluable experience and skills. His recent relocation to Australia marks an exciting new chapter in his career, and he is thrilled to bring his passion for healthcare to the Divine team.
Dr. Nathaniel’s professional interests encompass chronic disease management, general medicine, and child health. His commitment to providing high-quality care and his empathetic approach to patient well-being are evident in his practice.
Outside of medicine, Dr. Nathaniel finds joy in family life, being happily married. He also has a fondness for recreational activities, particularly enjoying a game of table tennis in his spare time.
Call Maryborough on 07 4122 1111 or book online.
Dr Kunle Olaifa
MBBS, MMED (SA), FCFP (SA)
Dr Kunle Olaifa
MBBS, MMED (SA), FCFP (SA)
Dr. Adekunle Olaifa stands as a dedicated and experienced specialist family physician, bringing over 18 years of unwavering commitment to healthcare excellence. Hailing from South Africa, he has left an indelible mark in both the public and private sectors as a trusted medical practitioner. Dr. Olaifa’s professional journey has been marked by diverse experiences across various rural and metropolitan hospitals in South Africa, where he has tirelessly served communities with compassion and expertise. In November 2022, he brought his wealth of knowledge and skills to the Divine Medical Centre, enriching the practice with his holistic approach to family medicine.
With a fervent dedication to providing comprehensive care, Dr. Olaifa’s areas of expertise span across holistic family practice, chronic disease management, and occupational health. His commitment to understanding the unique needs of each patient underscores his compassionate approach to medicine, ensuring that individuals receive personalized care tailored to their well-being.
Beyond the confines of his medical practice, Dr. Olaifa finds joy and fulfillment in his role as a husband and father to three lovely children. In his moments of respite, he indulges in his passions for soccer, golf, and swimming, finding balance and rejuvenation in these activities.
With a profound interest in all aspects of general practice, Dr. Adekunle Olaifa continues to inspire and uplift those around him, embodying the essence of compassionate healthcare and enriching the lives of his patients and colleagues alike.
Call Maryborough on 07 4122 1111 or book online.
Dr Sohail Mashayehi
MBBS, Authorised Prescriber of Medicinal Cannabis
Dr Sohail Mashayehi
MBBS, Authorised Prescriber of Medicinal Cannabis
Dr. Sohail Mashayekhi emerges as a bright star in the realm of medicine, bringing enthusiasm, dedication, and a fresh perspective to our team. Despite being our newest and youngest doctor, his passion for healthcare knows no bounds.
With a vibrant spirit and an affinity for adventure, Dr. Mashayekhi finds joy in various pursuits, including soccer, ping-pong, and exploring the wonders of the world alongside his beloved wife. Their shared love for travel serves as a source of inspiration and rejuvenation, fuelling Dr. Mashayekhi’s boundless energy and zest for life. Having embarked on his medical journey nearly five years ago, Dr. Mashayekhi has swiftly made his mark with his unwavering commitment to patient care. A graduate of Guilan University of Medical Science, Iran, with a Doctor of Medicine degree earned in 2018, he brings a wealth of knowledge and expertise to his practice. Dr. Mashayekhi’s professional interests lie at the intersection of family medicine and mental health, areas where he excels in providing compassionate and comprehensive care. His empathetic approach and genuine concern for his patients’ well-being underscore his commitment to fostering healing and holistic health.
Eager to make a positive impact on the Maryborough community, Dr. Mashayekhi looks forward to serving with dedication and compassion. With his youthful energy, passion for medicine, and unwavering commitment to excellence, he is poised to become a valued member of the Maryborough team.
Call Maryborough on 07 4122 1111 or book online.
Our Hervey Bay Doctors
Dr Sam Osedimilehin
MBBS, FRACGP, Dip. Aesthetic Med, Dip Dermoscopy, Dip. Skin Cancer Med & Surg, Dip HIV Mgt (RSA)
Dr Sam Osedimilehin
MBBS, FRACGP, Dip. Aesthetic Med, Dip Dermoscopy, Dip. Skin Cancer Med & Surg, Dip HIV Mgt (RSA)
Dr Sam is known to many as the ever smiling, jovial doctor who graduated from Medical School over 15 years ago. Dr Sam is dedicated to ensuring the highest levels of patient care, safety and professional standards. Dr Sam established Divine Medical Centre and La Divino Cosmetics and Skin Cancer Clinic with a vision to provide individualised formulated treatment plans for Inner and Outer health.
Call Hervey Bay on 07 4194 5555 or book online.
Dr Jean O’Brien
MD, FRAFCP
Dr Jean O’Brien
MD, FRAFCP
Dr. Jean O’Brien stands as the cornerstone of our clinic, revered as the most senior and experienced practitioner. With a career spanning decade, she brings a wealth of knowledge, wisdom, and compassion to every patient interaction. Renowned for her gentle demeanour and soft-spoken nature, Dr. O’Brien exudes a quiet strength that instils confidence and comfort in her patients. Her innate ability to listen attentively and offer empathetic support makes her a trusted confidante and ally in the journey towards wellness. Throughout her illustrious career, Dr. O’Brien has amassed a profound understanding of medicine, drawing upon her vast experience to provide comprehensive and personalized care. Her dedication to staying abreast of medical advancements ensures that her patients receive the highest standard of treatment and attention. Beyond her professional accolades, Dr. O’Brien’s kindness and empathy set her apart as a beacon of light in the healthcare community. Whether consoling a patient in distress or offering words of encouragement, she approaches each interaction with warmth and sincerity, leaving a lasting impact on all those she encounters.
In her role as a senior practitioner, Dr. O’Brien serves as a mentor and inspiration to her colleagues, embodying the values of integrity, compassion, and excellence. Her legacy extends far beyond the walls of our clinic, touching the lives of countless individuals who have had the privilege of crossing paths with her.
As the oldest and most senior member of our team, Dr. Jean O’Brien exemplifies the true essence of healthcare, embodying kindness, knowledge, and empathy in equal measure. Her unwavering commitment to patient care serves as a guiding light, illuminating the path towards healing and hope for all.
Call Hervey Bay on 07 4194 5555 or book online.
Dr Thet Theint
MBBS, AMC
Dr Thet Theint
MBBS, AMC
Dr Thet Theint is a cherished and experienced female bulk billing doctor in Hervey Bay. Graduating with a Bachelor of Medicine and Bachelor of Surgery (MBBS) from the University of Medicine (1), Yangon in 2014, she embarked on a journey dedicated to healthcare excellence.
With a wealth of experience in both general practice and emergency medicine, Dr. Theint is renowned for her warm demeanour and compassionate approach to patient care. She believes in providing comprehensive and empathetic healthcare services tailored to meet the unique needs of each individual.
Dr. Thet Theint offers a wide range of services, including general consultations, women’s health, children’s health, chronic disease management, and mental health care. She values the importance of listening to her patients’ concerns attentively, fostering a trusting relationship, and collaborating with them to develop personalized treatment plans. With a genuine passion for improving the well-being of her patients, Dr. Theint eagerly looks forward to accompanying you on your health journey. Trust in her expertise and dedication as you navigate towards optimal health and wellness.
Call Hervey Bay on 07 4194 5555 or book online.
Dr Yadana Hlaing
MBBS, AMC
Dr Yadana Hlaing
MBBS, AMC
Dr. Yadana Hlaing radiates warmth, enthusiasm, and expertise in equal measure, embodying the essence of a truly exceptional healthcare professional. With a Bachelor of Medicine and Bachelor of Surgery degree from the esteemed University of Yangon, Myanmar, earned in 2015, she embarked on a journey marked by compassion, dedication, and unwavering commitment to patient care.
Known for her vibrant personality and infectious positivity, Dr. Hlaing’s bubbly demeanour instantly puts her patients at ease. Her genuine passion for medicine shines through in every interaction, as she combines her deep knowledge and expertise with a compassionate bedside manner.
Driven by a relentless pursuit of excellence, Dr. Hlaing is dedicated to staying abreast of the latest advancements in healthcare, ensuring that her patients receive the highest standard of care. Her comprehensive approach to medicine encompasses a wide range of specialties, with a particular focus on providing holistic care that addresses both the physical and emotional well-being of her patients.
Beyond her professional achievements, Dr. Hlaing is deeply committed to making a positive impact in the lives of others. Whether she is lending a listening ear, offering words of encouragement, or providing expert medical advice, she approaches each interaction with empathy and sincerity.
In her spare time, Dr. Hlaing enjoys immersing herself in the beauty of nature, exploring new cultures, and spending quality time with her loved ones. Her adventurous spirit and zest for life are reflected in her approach to both work and leisure, making her a cherished member of any community she serves.
With her unparalleled blend of bubbly charisma and profound expertise, Dr. Yadana Hlaing is not just a healthcare provider but a beacon of hope, healing, and inspiration to all those she encounters.
Call Hervey Bay on 07 4194 5555 or book online.
Dr Sai Htin
MBBS, AMC, Cert Cannabis
Dr Sai Htin
MBBS, AMC, Cert Cannabis
Speaks Burmese, and English
Dr. Sai is a distinguished medical professional with a robust background in emergency medicine, showcasing a commitment to swift and effective patient care during critical situations. With a special interest in all-age health, Dr. Sai’s expertise spans across various aspects of healthcare, ensuring comprehensive and inclusive medical support for patients of all age groups.
Dr. Sai is a licensed cannabis medicine prescriber in our clinic. He is committed to providing holistic and personalized healthcare solutions for a diverse patient population.
Taking on new patients. Bulk billing available.
Areas of interest includes, Mental health, Geriatrics,All aspects of general practice, Pain Management, Child & Adolescent Health and Men’s health.
Call Hervey Bay on 07 4194 5555 or book online.
Dr Jason Alexandre
MBBS, Special Interest in Skin Cancer Detection & Surgery
Dr Jason Alexandre
MBBS, Special Interest in Skin Cancer Detection & Surgery
Dr. Jason Alexandre stands as a beacon of expertise and dedication in the realm of skin cancer detection and minor surgery. With a singular focus on this specialized field, he brings a wealth of knowledge and experience to his practice.
Driven by a passion for safeguarding his patients’ health, Dr. Alexandre has honed his skills through years of dedicated practice. His commitment to excellence is evident in every consultation and procedure, where he applies a meticulous approach to ensure accurate diagnosis and effective treatment.
As a leading authority in skin cancer detection, Dr. Alexandre utilizes the latest advancements in technology and techniques to provide comprehensive screenings and early interventions. His keen eye and attention to detail enable him to detect even the most subtle signs of skin cancer, empowering his patients with timely interventions and peace of mind.
In addition to his diagnostic prowess, Dr. Alexandre is proficient in performing minor surgical procedures with precision and care. Whether removing suspicious lesions or conducting skin biopsies, he prioritizes patient comfort and safety, ensuring optimal outcomes with minimal discomfort.
With Dr. Jason Alexandre, patients can trust in his unwavering dedication to their skin health and well-being. His commitment to excellence, combined with his compassionate approach, makes him a trusted partner in the journey towards skin cancer prevention and treatment.
Call Hervey Bay on 07 4194 5555 or book online.
Our Bundaberg Doctors
Dr Sam Osedimilehin
MBBS, FRACGP, Dip. Aesthetic Med, Dip Dermoscopy, Dip. Skin Cancer Med & Surg, Dip HIV Mgt (RSA)
Dr Sam Osedimilehin
MBBS, FRACGP, Dip. Aesthetic Med, Dip Dermoscopy, Dip. Skin Cancer Med & Surg, Dip HIV Mgt (RSA)
Dr Sam is known to many as the ever smiling, jovial doctor who graduated from Medical School over 15 years ago. Dr Sam is dedicated to ensuring the highest levels of patient care, safety and professional standards. Dr Sam established Divine Medical Centre and La Divino Cosmetics and Skin Cancer Clinic with a vision to provide individualised formulated treatment plans for Inner and Outer health.
Call Bundaberg on 07 4151 7722 or book online.
Dr Bharat Kumavat
MBBS
Dr Bharat Kumavat
MBBS
Dr Kumavat is excited to join our team of professionals in Divine Medical Centre. He has joined us from the base hospital & is very passionate about his patients in all facets of general practice with special interest in Chronic disease management, Women’s health, contraception, child’s health, immunisation & Sports injury.
He has over 10 years experience as a Medical practitioner & excited to meet you all. In his spare time, he loves playing cricket (plays with East Magpies Cricket Club) reading books & listening to music. He is married with a beautiful daughter.
Call Bundaberg on 07 4151 7722 or book online.
Dr Thet Zaw
MBBS (Hons)
Dr Thet Zaw
MBBS (Hons)
We’re glad to welcome Dr Thet Zaw to our Bundaberg practice. He graduated from University of Medicine 2 in Myanmar in 2009 where he practiced for few years and later worked in Jamaica for some years. He subsequently relocated to Australia and has worked in Bundaberg Base Hospital.
His area of interest are chronic diseases, Emergency medicine, pain management, General Medicine and Women and Child Health.
Dr Zaw is married and loves playing Cricket.
Call Bundaberg on 07 4151 7722 or book online.
Dr Inyang Etukudo
MBBCh, MFamMed, Dip Hiv Mgt
Dr Inyang Etukudo
MBBCh, MFamMed, Dip Hiv Mgt
Dr. Inyang Etukudo brings over 21 years of extensive experience in general practice, joining our team from South Africa. With a keen focus on geriatrics, women’s and children’s health, chronic disease management, skin cancer management and she is committed to delivering comprehensive care to her patients.
In addition to her professional pursuits, Inyang finds joy in her family life, being blessed with a loving husband and three wonderful children. In her leisure time, she indulges in activities such as playing tennis, swimming, cooking and cherishing moments with her family.
Areas of Expertise includes, Geriatric Health, Women and Children’s Health, Chronic Disease Management and Skin Cancer Management.
Call Bundaberg on 07 4151 7722 or book online.
Dr Kyaw Htike
MBBS
Dr Kyaw Htike
Education:
2003 – Bachelor Of Medicine Bachelor of Surgery (MBBS) from University of Medicine-1, Yangon
Areas of interest:
Chronic Disease Management
Dermatology
Women’s Health
Languages spoken:
English
Call Bundaberg on 07 4151 7722 or book online.
Dr Ewan Ikpefan
MBBS
Dr Ewan Ikpefan
Education:
General Practitioner, MBBS
Interests:
Skin Cancer Medicine
Family Planning
Children’s Health
Languages spoken:
English
Call Bundaberg on 07 4151 7722 or book online.
Our Support Staff
Michelle Schulz
Practice Nurse Maryborough
Elizabeth Osedimilehin
Practice Manager / Registered Nurse
Allied Health Practitioners
Dietitian & Nutritionist
Ellen Turvey
B. Nutr. Diet. APD, AN Grad. Cert. DEM
Ellen Turvey
B. Nutr. Diet. APD, AN Grad. Cert. DEM
Ellen graduated from the university of the Sunshine Coast in 2013 with a Bachelor Degree in Nutrition and Dietetics. Ellen is a motivated and enthusiastic Dietitian/Nutritionist working in the Fraser Coast region with Healthy Lifestyles Australia. She has experience in private practice, aged care and clinical dietetics.
Call Maryborough on 07 4122 1111 to make an appointment.
Audiometrist
Kerri Brown
Audiometrist
Kerri Brown
Audiometrist
Kerri has worked in the hearing industry both in Sydney, Nowra and now here in Hervey Bay & Maryborough. Over the years she has worked for “Australian Hearing” & “Hearing Life” both in Hervey Bay and Maryborough and currently works for “Clayton Hearing” who are based in Hervey Bay while also working 2 days a week out of Divine Medical Centre in Maryborough.
Call Maryborough on 07 4122 1111 to make an appointment.
Podiatry
William Delahunty
Podiatrist
BPod, MAPodA
William Delahunty
Podiatrist – BPod, MAPodA
Podiatrist William Delahunty joined our clinic from advanced footcare podiatry moving from Newcastle area. William has a passion for Sports Podiatry and Biomechanics and is a passionate AFL and basketball player. William has previously played representative AFL and Basketball for the central coast and Hunter region. Also previously been selected to play for the Sydney Swans AFL reserve grade side.
Call Maryborough on 07 4122 1111 to make an appointment.